Flows
How to automate your SMS/MMS messaging using Flows
By Roohul1 author53 articles
- Add Tags in FlowsOrganize your subscribers by adding tags to track their preferences, behaviors, and interests.
- TxtCart FlowsAutomate your SMS messages to engage customers at the right time.
- Add an Abandoned Checkout Link to Flow MessagesSend customers a direct link to their checkout page.
- Add an Abandoned Cart Link to Flow MessagesHelp customers complete their purchase with an Abandoned Cart link.
- Create a Post-Purchase Upsell Flow from a TemplateSet up an automated flow to recommend additional products to customers right after they make a purchase.
- Create an Abandoned Cart Flow from a TemplateSet up an automated flow to recover sales by reminding customers about items they left in their cart.
- Create a Welcome Series Flow from a TemplateSet up an automated flow to greet new subscribers and introduce them to your brand with a series of friendly messages.
- Create a Browse Abandonment Flow from a TemplateSet up an automated flow to re-engage customers who viewed products on your store but didn't add anything to their cart.
- Best Practices for Flow MessagingLearn how to create compelling SMS flow messages that convert customers while staying compliant.
- Create an Order Confirmation Flow from a TemplateSet up an automated flow to send customers a confirmation message immediately after they place an order.
- Guide to TxtCart Short LinksDiscover how to use TxtCart's Short Links to create shorter, branded and trackable URLs that make your SMS messages look cleaner and more professional.
- Understanding Lists & SegmentsLearn about lists and segments to target specific subscriber groups in your SMS flows
- Understanding the Flows Home ScreenYour central hub for viewing, managing, and tracking all your automated SMS flows in one place.
- Understanding the Flow Summary ScreenTrack individual Flow performance with detailed metrics, message breakdowns, and version history all in one place.
- Flow Statuses: Enabling, Disabling, and Archiving FlowsControl when your flows run and manage inactive flows to keep your dashboard organized.
- Cloning, Editing, and Versioning FlowsDuplicate flows for testing, make changes safely, and track your flows' history over time.
- Flow TemplatesPre-built Flows that help you get started quickly
- Intro to Custom FlowsBuild your own Flows from scratch.
- Create a Sunset Flow from a TemplateQuickly set up a sunset flow using our ready-made template to re-engage customers who haven't purchased in a while.
- Create an Abandoned Checkout Flow from a TemplateSet up an automated flow to recover lost sales by reaching out to customers who started checkout but didn't complete their purchase.
- Create an Abandoned Cart (Returning Customer) Flow from a TemplateSet up an automated flow to remind your existing customers about items they left in their cart with personalized messages.
- Create a Pre-Shipped Upsell Flow from a TemplateSet up an automated flow to offer additional products to customers after they order but before their package ships.
- Create a Referral Program Flow from a TemplateSet up an automated flow to encourage customers to refer their friends and family to your store in exchange for rewards.
- Create a Link Clicked Retargeting Flow from a TemplateSet up an automated flow to follow up with customers who clicked a link in your messages but didn't complete a purchase.
- Create a Loyalty Offer Flow from a TemplateSet up an automated flow to reward your best customers with exclusive offers and special discounts for their continued support.
- Create a Replenishment Flow from a TemplateSet up an automated flow to remind customers when it's time to reorder products they've purchased before.
- Create a Session Abandonment Flow from a TemplateSet up an automated flow to re-engage visitors who browsed your store but left without placing an order.
- Create a Post Purchase – Returning Customer Flow from a TemplateSet up an automated flow to thank loyal customers after their repeat purchase and strengthen your relationship with them.
- Create a Post Purchase – New Customer Flow from a TemplateSet up an automated flow to welcome first-time buyers after their purchase and turn them into repeat customers.
- Create an Abandoned Cart – New Customer Flow from a TemplateSet up an automated flow to remind first-time visitors about products they left in their cart and encourage them to complete their first purchase.
- Create an Order in Transit Flow from a TemplateSet up an automated flow to update customers when their order is on the way and keep them informed about their delivery
- Create an Attempted Delivery Flow from a TemplateSet up an automated flow to alert customers when a delivery attempt was made but their package couldn't be delivered.
- Create an Order Delivered Flow from a TemplateSet up an automated flow to notify customers when their order has been successfully delivered to their address.
- Create an Order Out for Delivery Flow from a TemplateSet up an automated flow to notify customers when their package is out for delivery and arriving soon
- Create an Order Shipped Flow from a TemplateSet up an automated flow to notify customers when their order has been shipped
- Understanding Flow TriggersLearn what Flow Triggers are and how they automatically start your SMS flows based on customer actions.
- The “Send Message” Step Action in FlowsSend personalized text messages to your subscribers at any point in your flow.
- The “Wait” Step RulePause your flow for a specific amount of time before moving to the next Flow Step.
- Send Auto-Reply Text MessageCreate interactive flows that automatically respond to customer replies and guide them down different paths based on their response to your message.
- Understanding Flow StepsBuild automated messaging journeys using steps that control what, when, how, and to whom messages are sent with Flow Steps.
- Dynamic Fields in FlowsAutomatically personalize your messages with customer names, order details, and product information.
- Discounts in FlowsAutomatically send discount codes to your customers in your Flow messages to incentivize conversions and boost sales
- Add to Flow ActionAutomatically move subscribers from one Flow to another to create smart, connected messaging sequences.
- A/B Testing in FlowsTest different message versions to see which one gets better results and optimize your conversions.
- Optimized A/B Testing in FlowsAutomatically test message versions and let TxtCart pick the best-converting version based on your success criteria
- Link Clicked Listener in FlowsDetect when subscribers click links in your messages and trigger follow-up actions.
- Trigger Filters in FlowsControl who enters your Flow by setting specific conditions that must be met before the Flow starts.
- Response Received Listener in FlowsDetect when subscribers reply to your messages and trigger automatic follow-up actions based on their engagement
- The Frequency Filter in FlowsControl how often subscribers can enter the same flow to prevent over-texting and minimize opt outs.
- Subscriber Filters in FlowsSubscriber Filters help you send flow messages to specific groups of people based on their behavior or information.
- Cancellation Trigger in FlowsHow to prevent a flow from firing if certain conditions are met
- AND / OR Rule in FlowsAdd multiple filters to your flow and control exactly when it should trigger
- Create a Post Purchase – Cross/Upsell Flow from a TemplateSend automated messages recommending complementary products or upgrades based on what customers just bought.