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Create a Link Clicked Retargeting Flow from a Template

Set up an automated flow to follow up with customers who clicked a link in your messages but didn't complete a purchase.

Written by Roohul Shah

What is a Link Clicked Retargeting Flow?

A Link Clicked Retargeting Flow automatically sends follow-up messages to customers who clicked on a link in your previous SMS but didn't buy anything.

It's a way to re-engage interested shoppers and encourage them to complete their purchase.


How Does It Help?

This flow helps you:

  • Re-engage customers who showed interest by clicking your links

  • Convert interested shoppers into buyers

  • Provide additional incentives or information to hesitant customers

  • Recover potential sales from engaged subscribers


How to Create a Link Clicked Retargeting Flow

There are two ways to get started:

1. From the Flow Home Screen

  • Scroll down to find the Link Clicked Retargeting Flow Template

  • Click and name your flow (e.g, Link Clicked Retargeting - test)

  • Click Continue

2. From the Create Menu

  • Click + Create Flow

  • Select Use a flow template

  • Click Continue

  • Choose Link Clicked Retargeting

  • Click Continue

  • Name your flow (e.g, Link Clicked Retargeting - test)

  • Click Continue

After following either of these methods, you'll be taken to the Flow Builder, where you can edit the flow's properties, adjust the wait rule, modify the Send Message node, and make any other changes as needed.


Flow Properties

Using the flow properties shown in the image below is best for a Link Clicked Retargeting Flow


Customize Your Flow (Optional)

Once you create the flow, you'll see the Flow Builder screen.

To make changes, simply click on the Trigger, Wait Rule, or Send Message node to edit its settings. You can also add additional actions and rules by dragging them from the left-side panel into the Flow Builder or clicking the + button.​​


Note: Editing a flow creates a new version of it. Select See Version History from the three-dot icon on top to activate the correct version. Learn more about versioning here

To use it as-is:

  • Simply Turn On your flow, or

  • Schedule it to start later

Important Note:

Make sure the Compliance setting for this flow is set to "Promotional" to avoid carrier filtering and potential legal issues.


💡Tip:

Still have questions?
Please feel free to reach out to our wonderful Support team at support@txtcart.ai or via Live Chat.​


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