General Information
Administrative Information and Definitions.
By Juan and 1 other2 authors31 articles
- TxtCart - How can it work for me?An overview of TxtCart's features and how to effortlessly grow your revenue with automated, AI-powered SMS marketing.
- Does TxtCart integrate with my platform?Find out how TxtCart can be used with your ecommerce store
- TxtCart's 14-day Free TrialReady to get started? Here's everything you need to know about your TxtCart's free trial.
- How do I set up my checkout for SMS?Updated Instructions for compliant SMS messages
- How emojis and special characters affect billingLet's deep dive into what special characters are and how they affect sms count
- Comparing different types of numbersConfused on TFN, 10DLC, Short Code and all the jargon? Let's break it down
- SMS vs MMS MessagingLearn the differences between SMS and MMS messaging and when to use each in TxtCart.
- Feature Requests: Help Shape the Future of TxtCart! 💡Share your feedback and feature requests to help us improve TxtCart for your business needs.
- Can I transfer my existing SMS number to TxtCart?Learn whether you can bring an external number to TxtCart, the compliance risks of using multiple SMS apps, and what best practices to follow.
- Understanding SMS/MMS SegmentsLearn how SMS segments work, why they affect your messaging costs, and how emojis impact character limits.
- Understanding TagsLearn how to organize and target subscribers using tags in TxtCart.
- What apps interfere with TxtCart?Are there any apps I can't use with TxtCart?
- Apple Devices and SMS Deliverability: What TxtCart Merchants Need to KnowApple is adding an additional "anti-spam" filter that can affect your SMS delivery rate for some iPhone/iPad users
- Why is TxtCart not working properly on mobile devices, and how can I access it?
- Why TxtCart Needs Collaborator AccessUnderstand what Collaborator Access is, why we request it, and exactly which permissions are needed
- Understanding ROI in TxtCartLearn how ROI (Return on Investment) is calculated in TxtCart
- How do I contact support?Contact our awesome team
- Do you have an affiliate partner program?TxtCart affiliate referral program for partners
- What are quiet hours?We will text your customers in accordance to the regulatory quiet hours period per the customers time zone
- Why aren't my flows sending messages?If you're not seeing any conversations, there are likely a few reasons
- What size should my images be for MMS?Not sure the file type/size to use? Let's dive into it
- How to Import Subscribers to TxtCartDo you have an SMS subscriber list that you would like to upload to your TxtCart?
- Help Options Available on TxtCartDiscover all support resources and help channels available to TxtCart users
- Why isn't my Checkout Abandonment Flow sending text messages?Learn more about common issues preventing your abandoned checkout Flows from engaging with your subscribers
- Can we send MMS messages to International customers?Learn about MMS sent to your customers outside the country
- How many messages can I send a day?Learn about daily SMS sending limits and message capacity for your TxtCart account
- Why is our Flow not Sending Texts?Learn how to quickly check if your TxtCart Flow is active and sending messages
- How to Uninstall TxtCart from Your Shopify Store
- How to Cancel Your TxtCart AccountHow to cancel your subscription
- How to Export my subscribers?Learn how to export your TxtCart SMS subscriber list
- Understanding Attribution in TxtCartLearn how TxtCart knows when an SMS flow leads to a sale and how that revenue gets credited