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Why is TxtCart not working properly on mobile devices, and how can I access it?

Written by Juan

Why is TxtCart not working properly on mobile devices, and how can I access it?

Overview

TxtCart is optimized for desktop and laptop computers and support for mobile browsers is limited. This limitation can lead to issues such as improper page display, functionality problems, or redirection to the setup page when accessed on a mobile device. To ensure a seamless experience, it is recommended to use TxtCart on a desktop or laptop computer.

Common Issues on Mobile Devices

  • Pages may not display correctly.

  • Certain functionalities may not work as intended.

  • Some portions of the screen may not be visible

Recommended Solution

To avoid these issues, access TxtCart using a desktop or laptop. This ensures full functionality and a reliable user experience.

If you do not have access to a desktop or laptop computer, then you can try to force your mobile browser to display the page as if you were using a desktop browser.

If you're using Chrome. Follow these instructions:

On an iPhone or iPad:

1. Tap the ... icon and then Settings

2. Tap Content settings and then Default site view

3. Select Desktop

4. Tap Done

On an Android device:

1. On the right of the address bar, tap ...

2. Scroll down, and tap Request Desktop site.


If you're using Safari (iPhone or iPad):

1. Tap the the Page Menu button icon

2. Tap Request Desktop Website

How to Access TxtCart on a Desktop or Laptop

Follow these steps to access TxtCart through your Shopify admin:

  1. Log in to your Shopify admin account on a desktop or laptop.

  2. Use the search bar at the top of the admin dashboard to search for "TxtCart."

  3. Click on the TxtCart app from the search results to launch it.

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