Frequently Asked Questions
By Juan and 1 other2 authors12 articles
- How do I contact support?Contact our awesome team
- Do you have an affiliate partner program?TxtCart affiliate referral program for partners
- What are quiet hours?We will text your customers in accordance to the regulatory quiet hours period per the customers time zone
- What size should my images be for MMS?Not sure the file type/size to use? Let's dive into it
- How to Import Subscribers to TxtCartDo you have an SMS subscriber list that you would like to upload to your TxtCart?
- Help Options Available on TxtCartDiscover all support resources and help channels available to TxtCart users
- Why isn't my Checkout Abandonment Flow sending text messages?Learn more about common issues preventing your abandoned checkout Flows from engaging with your subscribers
- Can we send MMS messages to International customers?Learn about MMS sent to your customers outside the country
- How many messages can I send a day?Learn about daily SMS sending limits and message capacity for your TxtCart account
- Why is our Flow not Sending Texts?Learn how to quickly check if your TxtCart Flow is active and sending messages
- How to Cancel Your TxtCart AccountHow to cancel your subscription
- Understanding Attribution in TxtCartLearn how TxtCart knows when an SMS flow leads to a sale and how that revenue gets credited