Welcome to TxtCart! This guide will help you understand what each section of your dashboard does.
Home tab: Your main dashboard, where you can see everything at a glance. This is where you land when you log in.
At the top of the Home tab, you'll see a "Your 2-Minute Tour" banner with a How It Works button — click it for a quick walkthrough video of your dashboard, from campaigns and flows to the AI Agent.
Below that, you'll see Key SMS Metrics that show how your SMS marketing is performing:
Total Revenue: Total money earned from your SMS campaigns and Flows
Total Spend: How much you've spent on SMS messages in total
ROI: Return on investment, showing how much money you earn for every dollar spent.
Orders: Number of orders recovered and placed through SMS
SMS Subscribers: Total number of people subscribed to your texts
These numbers help you track your success and see if your SMS marketing is working well.
Further down the page you'll also find:
Top Performing Flows – A table showing your best-performing flows by Triggered, Orders, Revenue, and ROI.
Recent SMS Campaigns – A table showing your most recent campaigns by Sent, Orders, Revenue, and ROI.
1. MESSAGING
Flows: Automated messages sent to customers when they take specific actions on your store, such as abandoning a cart or placing an order.
Campaigns: One-time text messages you send to your subscribers, e.g, announcements or promotions.
Conversations: View and reply to text message conversations with your customers. Chat with them directly!
2. AUDIENCE
List & Segments: Organize subscribers into groups for targeted messaging.
Tags: Organize and categorize your contacts with custom tags (like "VIP customers" or "New subscribers").
Subscribers: Manage your subscriber list, view subscriber details, import and export subscribers, and see who's opted in or out.
3. ANALYTICS
Insights: See detailed reports and data about your SMS performance and customer behaviour.
4. CONFIGURATION
AI Agent – Configure your AI-powered conversational agent.
Marketplace – Browse and install app integrations and add-ons.
Support: Access help resources, contact our support team, submit feature requests, and check our product roadmap to see what's coming next.
Account Details: Click on your profile in the top-right corner to access:
Account Settings: Update your account information and preferences
Billing: Manage your payment methods and billing details
My Store: View and edit your store information
Shopify Admin: Quick link to your Shopify admin panel
Refer & Earn: Invite others and earn rewards
Dark Mode: Switch between light and dark themes
Logout: Sign out of your account
Need Help?
Look for the chat bubble icon in the bottom-right corner of your screen. Click it to chat with our wonderful live support team anytime you need help!