Campaigns allow you to schedule and send messages to a specific customer segment or your entire customer base. Campaigns differ from automations in that they contain one message, and you control when they send.
1. Why Send SMS Marketing Campaigns?
Connect with customers about new products, promotions, and important updates.
Send messages instantly or schedule them for the perfect moment.
Target specific customer groups with smart segmentation.
Create engaging messages that reflect your brand using emojis, images, and GIFs.
2. Creating Your Campaign:
Select Campaigns in the side menu of your TxtCart dashboard.
Select Create SMS Campaign on the top-right corner of the page.
3. Enter Campaign Details:
On the campaign details page, you can customize your campaign message and specify which customers TxtCart should message.
Name your campaign. Choose a descriptive name that helps you track and analyze results later.
Choose your audience. Select which customer segment should receive your message from the dropdown menu. TxtCart shows you exactly how many customers you'll reach. (Note: Make sure to create a segment before starting your campaign.)
Craft your message. Write text that speaks to your audience. Use personalization tags like {first_name} or {shop_link}, link to specific products, or add special offers using the More menu options.
Add media (optional). Boost engagement by including an image or GIF. This works especially well for product promotions! (Note: Adding media converts your message to MMS format)
Preview & Perfect Your Campaign Before sending, review your campaign to ensure everything looks perfect and set your timing preferences.
Key things to check on the preview screen:
Message Length
SMS: Up to 160 characters for single messages. For longer texts, each part has 153 characters.
Using emojis? This reduces your limit to 67 characters (per segment).
MMS: Up to 1,600 characters when including images/GIFs.
Credit Usage. See how many messaging credits your campaign will use. Learn more about credits in our pricing guide.
Test Your Message. Send a test to your phone to see exactly how it will look and verify all links work.
Timing Options:
Schedule for later: Click Schedule Campaign, pick your date, and hit Save Schedule.
Note that you can only schedule a date, not a specific time. On that date, your campaign will be sent as soon as Quiet Hours are over in your recipients' time zonesSend Now (recommended): Click Send Now to send your campaign right away.
If you use the Send Now option during Quiet Hours, your campaigns will be automatically scheduled for the next day, once Quiet Hours are over. Learn more about Quiet Hours here.
4. Schedule a Campaign
TxtCart makes it easy to create campaigns and schedule them to send at a later date and time:
💡Tip:
Still have questions?
Please feel free to reach out to our wonderful Support team at support@txtcart.ai or via Live Chat.