Understanding TxtCart Terminology
1. Subscriber
An individual who has manually opted-in to receive SMS marketing messages from your shop by providing their phone number.
These are potential customers who have shown interest in your brand.
2. Customer
A subscriber who has taken the next step and made at least one purchase from your shop.
People can become subscribers before becoming customers.
Not all customers are subscribers, as some people complete their purchase without opting in for SMS marketing.
3. Key Points:
Subscriber Base: This represents your total SMS marketing reach - everyone who has given permission to receive your messages.
Customer Subset: A more engaged group within your subscriber base who have made purchases.
Marketing Strategy: TxtCart allows you to:
Target different messages to subscribers vs customers.
Create specific campaigns for each group.
Convert subscribers into customers through strategic messaging.
💡Tip:
Need Help? We're Here for You!
Our dedicated support team is always ready to assist you with any questions or concerns. Reach us through:
📧 Email: support@txtcart.ai
💬 Live Chat: Available directly in your TxtCart dashboard.
⭐ Priority Support: Available 24/7
Don't hesitate to reach out - whether you need guidance on creating your first campaign, help with subscriber management, or assistance with any other feature. We're committed to your success with TxtCart!