# TxtCart Help Center > Advice and answers from the TxtCart Team ## English ### General Information - [TxtCart - How can it work for me?](https://help.txtcart.ai/en/articles/4577214-txtcart-how-can-it-work-for-me.md): An overview of TxtCart's features and how to effortlessly grow your revenue with automated, AI-powered SMS marketing. - [Does TxtCart integrate with my platform?](https://help.txtcart.ai/en/articles/4577530-does-txtcart-integrate-with-my-platform.md): Find out how TxtCart can be used with your ecommerce store - [TxtCart's 14-day Free Trial](https://help.txtcart.ai/en/articles/4577242-txtcart-s-14-day-free-trial.md): Ready to get started? Here's everything you need to know about your TxtCart's free trial. - [How do I set up my checkout for SMS?](https://help.txtcart.ai/en/articles/3377200-how-do-i-set-up-my-checkout-for-sms.md): Updated Instructions for compliant SMS messages - [How emojis and special characters affect billing](https://help.txtcart.ai/en/articles/8938050-how-emojis-and-special-characters-affect-billing.md): Let's deep dive into what special characters are and how they affect sms count - [Comparing different types of numbers](https://help.txtcart.ai/en/articles/8938140-comparing-different-types-of-numbers.md): Confused on TFN, 10DLC, Short Code and all the jargon? Let's break it down - [SMS vs MMS Messaging](https://help.txtcart.ai/en/articles/10062581-sms-vs-mms-messaging.md): Learn the differences between SMS and MMS messaging and when to use each in TxtCart. - [Feature Requests: Help Shape the Future of TxtCart! 💡](https://help.txtcart.ai/en/articles/10061612-feature-requests-help-shape-the-future-of-txtcart.md): Share your feedback and feature requests to help us improve TxtCart for your business needs. - [Can I transfer my existing SMS number to TxtCart?](https://help.txtcart.ai/en/articles/10095323-can-i-transfer-my-existing-sms-number-to-txtcart.md): Learn whether you can bring an external number to TxtCart, the compliance risks of using multiple SMS apps, and what best practices to follow. - [Understanding SMS/MMS Segments](https://help.txtcart.ai/en/articles/13384911-understanding-sms-mms-segments.md): Learn how SMS segments work, why they affect your messaging costs, and how emojis impact character limits. - [Understanding Tags](https://help.txtcart.ai/en/articles/13384334-understanding-tags.md): Learn how to organize and target subscribers using tags in TxtCart. - [What apps interfere with TxtCart?](https://help.txtcart.ai/en/articles/3377172-what-apps-interfere-with-txtcart.md): Are there any apps I can't use with TxtCart? - [Apple Devices and SMS Deliverability: What TxtCart Merchants Need to Know](https://help.txtcart.ai/en/articles/14422019-apple-devices-and-sms-deliverability-what-txtcart-merchants-need-to-know.md): Apple is adding an additional "anti-spam" filter that can affect your SMS delivery rate for some iPhone/iPad users - [Why is TxtCart not working properly on mobile devices, and how can I access it?](https://help.txtcart.ai/en/articles/14646472-why-is-txtcart-not-working-properly-on-mobile-devices-and-how-can-i-access-it.md) - [Why TxtCart Needs Collaborator Access](https://help.txtcart.ai/en/articles/14494465-why-txtcart-needs-collaborator-access.md): Understand what Collaborator Access is, why we request it, and exactly which permissions are needed - [Understanding ROI in TxtCart](https://help.txtcart.ai/en/articles/15305819-understanding-roi-in-txtcart.md): Learn how ROI \(Return on Investment\) is calculated in TxtCart - [How do I contact support?](https://help.txtcart.ai/en/articles/3377159-how-do-i-contact-support.md): Contact our awesome team - [Do you have an affiliate partner program?](https://help.txtcart.ai/en/articles/3377161-do-you-have-an-affiliate-partner-program.md): TxtCart affiliate referral program for partners - [What are quiet hours?](https://help.txtcart.ai/en/articles/8932312-what-are-quiet-hours.md): We will text your customers in accordance to the regulatory quiet hours period per the customers time zone - [What size should my images be for MMS?](https://help.txtcart.ai/en/articles/8935164-what-size-should-my-images-be-for-mms.md): Not sure the file type/size to use? Let's dive into it - [How to Import Subscribers to TxtCart](https://help.txtcart.ai/en/articles/8938194-how-to-import-subscribers-to-txtcart.md): Do you have an SMS subscriber list that you would like to upload to your TxtCart? - [Help Options Available on TxtCart](https://help.txtcart.ai/en/articles/10026009-help-options-available-on-txtcart.md): Discover all support resources and help channels available to TxtCart users - [Why isn't my Checkout Abandonment Flow sending text messages?](https://help.txtcart.ai/en/articles/10067032-why-isn-t-my-checkout-abandonment-flow-sending-text-messages.md): Learn more about common issues preventing your abandoned checkout Flows from engaging with your subscribers - [Can we send MMS messages to International customers?](https://help.txtcart.ai/en/articles/10071158-can-we-send-mms-messages-to-international-customers.md): Learn about MMS sent to your customers outside the country - [How many messages can I send a day?](https://help.txtcart.ai/en/articles/10090181-how-many-messages-can-i-send-a-day.md): Learn about daily SMS sending limits and message capacity for your TxtCart account - [Why is our Flow not Sending Texts?](https://help.txtcart.ai/en/articles/10141094-why-is-our-flow-not-sending-texts.md): Learn how to quickly check if your TxtCart Flow is active and sending messages - [How to Cancel Your TxtCart Account](https://help.txtcart.ai/en/articles/11715083-how-to-cancel-your-txtcart-account.md): How to cancel your subscription - [Understanding Attribution in TxtCart](https://help.txtcart.ai/en/articles/12990003-understanding-attribution-in-txtcart.md): Learn how TxtCart knows when an SMS flow leads to a sale and how that revenue gets credited ### Getting Started - [Intro to SMS](https://help.txtcart.ai/en/articles/4597435-intro-to-sms.md): A foundational overview of SMS marketing and how TxtCart helps you put it to work - [How to Unsubscribe from SMS Marketing \(Opt Out\)](https://help.txtcart.ai/en/articles/3377180-how-to-unsubscribe-from-sms-marketing-opt-out.md): How can customers Opt Out and how can you unsubscribe them? - [Understanding Toll-Free Number Verification](https://help.txtcart.ai/en/articles/10095432-understanding-toll-free-number-verification.md): Learn about toll-free number verification requirements and how to get your number approved for SMS marketing. - [Welcome to TxtCart!](https://help.txtcart.ai/en/articles/10650685-welcome-to-txtcart.md): TxtCart Quick Start Guide: Everything You Need to Know About SMS Marketing for Your Shopify Store - [How to Set Up Custom Discounts in TxtCart](https://help.txtcart.ai/en/articles/12687515-how-to-set-up-custom-discounts-in-txtcart.md): A step by step guide on how to create and configure discounts ### Your Dashboard - [Your Campaigns Page](https://help.txtcart.ai/en/articles/4577566-your-campaigns-page.md): Send targeted and personalized SMS campaigns to your subscriber list - [Your Settings Page](https://help.txtcart.ai/en/articles/4577584-your-settings-page.md): Get familiar - manage preferences, discounts, billing & more - [Your Analytics Page](https://help.txtcart.ai/en/articles/8938006-your-analytics-page.md): An overview of what you can track and measure on your TxtCart Analytics page - [Create a Customer Winback Flow from a Template](https://help.txtcart.ai/en/articles/10161023-create-a-customer-winback-flow-from-a-template.md): Set up an automated flow to reconnect with past customers who haven't purchased from your store in a while. - [TxtCart Conversations Tab](https://help.txtcart.ai/en/articles/10337628-txtcart-conversations-tab.md): Learn how to manage customer conversations and respond to SMS messages using TxtCart's Conversations feature. - [Understanding Your TxtCart Dashboard](https://help.txtcart.ai/en/articles/13348047-understanding-your-txtcart-dashboard.md): Get familiar with your TxtCart dashboard and learn what each menu option does to discover everything TxtCart can do for your SMS marketing. - [What is Marketing Spend?](https://help.txtcart.ai/en/articles/15926825-what-is-marketing-spend.md): What is "Marketing Spend" and how is it used in your ROI calculation ### Flows - [TxtCart Flows](https://help.txtcart.ai/en/articles/10187161-txtcart-flows.md): Automate your SMS messages to engage customers at the right time. - [Add Tags in Flows](https://help.txtcart.ai/en/articles/13609294-add-tags-in-flows.md): Organize your subscribers by adding tags to track their preferences, behaviors, and interests. - [Add an Abandoned Checkout Link to Flow Messages](https://help.txtcart.ai/en/articles/10187199-add-an-abandoned-checkout-link-to-flow-messages.md): Send customers a direct link to their checkout page. - [Add an Abandoned Cart Link to Flow Messages](https://help.txtcart.ai/en/articles/10229387-add-an-abandoned-cart-link-to-flow-messages.md): Help customers complete their purchase with an Abandoned Cart link. - [Create a Post-Purchase Upsell Flow from a Template](https://help.txtcart.ai/en/articles/10248179-create-a-post-purchase-upsell-flow-from-a-template.md): Set up an automated flow to recommend additional products to customers right after they make a purchase. - [Create an Abandoned Cart Flow from a Template](https://help.txtcart.ai/en/articles/10293375-create-an-abandoned-cart-flow-from-a-template.md): Set up an automated flow to recover sales by reminding customers about items they left in their cart. - [Create a Welcome Series Flow from a Template](https://help.txtcart.ai/en/articles/11990940-create-a-welcome-series-flow-from-a-template.md): Set up an automated flow to greet new subscribers and introduce them to your brand with a series of friendly messages. - [Create a Browse Abandonment Flow from a Template](https://help.txtcart.ai/en/articles/11991644-create-a-browse-abandonment-flow-from-a-template.md): Set up an automated flow to re-engage customers who viewed products on your store but didn't add anything to their cart. - [Best Practices for Flow Messaging](https://help.txtcart.ai/en/articles/12263954-best-practices-for-flow-messaging.md): Learn how to create compelling SMS flow messages that convert customers while staying compliant. - [Create an Order Confirmation Flow from a Template](https://help.txtcart.ai/en/articles/13051302-create-an-order-confirmation-flow-from-a-template.md): Set up an automated flow to send customers a confirmation message immediately after they place an order. - [Guide to TxtCart Short Links](https://help.txtcart.ai/en/articles/13375274-guide-to-txtcart-short-links.md): Discover how to use TxtCart's Short Links to create shorter, branded and trackable URLs that make your SMS messages look cleaner and more professional. - [Understanding Lists & Segments](https://help.txtcart.ai/en/articles/13385007-understanding-lists-segments.md): Learn about lists and segments to target specific subscriber groups in your SMS flows - [Understanding the Flows Home Screen](https://help.txtcart.ai/en/articles/13396175-understanding-the-flows-home-screen.md): Your central hub for viewing, managing, and tracking all your automated SMS flows in one place. - [Understanding the Flow Summary Screen](https://help.txtcart.ai/en/articles/13396791-understanding-the-flow-summary-screen.md): Track individual Flow performance with detailed metrics, message breakdowns, and version history all in one place. - [Flow Statuses: Enabling, Disabling, and Archiving Flows](https://help.txtcart.ai/en/articles/13406720-flow-statuses-enabling-disabling-and-archiving-flows.md): Control when your flows run and manage inactive flows to keep your dashboard organized. - [Cloning, Editing, and Versioning Flows](https://help.txtcart.ai/en/articles/13406834-cloning-editing-and-versioning-flows.md): Duplicate flows for testing, make changes safely, and track your flows' history over time. - [Flow Templates](https://help.txtcart.ai/en/articles/13407272-flow-templates.md): Pre-built Flows that help you get started quickly - [Intro to Custom Flows](https://help.txtcart.ai/en/articles/13407536-intro-to-custom-flows.md): Build your own Flows from scratch. - [Create a Sunset Flow from a Template](https://help.txtcart.ai/en/articles/13407599-create-a-sunset-flow-from-a-template.md): Quickly set up a sunset flow using our ready-made template to re-engage customers who haven't purchased in a while. - [Create an Abandoned Checkout Flow from a Template](https://help.txtcart.ai/en/articles/13407721-create-an-abandoned-checkout-flow-from-a-template.md): Set up an automated flow to recover lost sales by reaching out to customers who started checkout but didn't complete their purchase. - [Create an Abandoned Cart \(Returning Customer\) Flow from a Template](https://help.txtcart.ai/en/articles/13435702-create-an-abandoned-cart-returning-customer-flow-from-a-template.md): Set up an automated flow to remind your existing customers about items they left in their cart with personalized messages. - [Create a Pre-Shipped Upsell Flow from a Template](https://help.txtcart.ai/en/articles/13436085-create-a-pre-shipped-upsell-flow-from-a-template.md): Set up an automated flow to offer additional products to customers after they order but before their package ships. - [Create a Referral Program Flow from a Template](https://help.txtcart.ai/en/articles/13436453-create-a-referral-program-flow-from-a-template.md): Set up an automated flow to encourage customers to refer their friends and family to your store in exchange for rewards. - [Create a Link Clicked Retargeting Flow from a Template](https://help.txtcart.ai/en/articles/13436596-create-a-link-clicked-retargeting-flow-from-a-template.md): Set up an automated flow to follow up with customers who clicked a link in your messages but didn't complete a purchase. - [Create a Loyalty Offer Flow from a Template](https://help.txtcart.ai/en/articles/13437471-create-a-loyalty-offer-flow-from-a-template.md): Set up an automated flow to reward your best customers with exclusive offers and special discounts for their continued support. - [Create a Replenishment Flow from a Template](https://help.txtcart.ai/en/articles/13448475-create-a-replenishment-flow-from-a-template.md): Set up an automated flow to remind customers when it's time to reorder products they've purchased before. - [Create a Session Abandonment Flow from a Template](https://help.txtcart.ai/en/articles/13448514-create-a-session-abandonment-flow-from-a-template.md): Set up an automated flow to re-engage visitors who browsed your store but left without placing an order. - [Create a Post Purchase – Returning Customer Flow from a Template](https://help.txtcart.ai/en/articles/13449046-create-a-post-purchase-returning-customer-flow-from-a-template.md): Set up an automated flow to thank loyal customers after their repeat purchase and strengthen your relationship with them. - [Create a Post Purchase – New Customer Flow from a Template](https://help.txtcart.ai/en/articles/13449161-create-a-post-purchase-new-customer-flow-from-a-template.md): Set up an automated flow to welcome first-time buyers after their purchase and turn them into repeat customers. - [Create an Abandoned Cart – New Customer Flow from a Template](https://help.txtcart.ai/en/articles/13449223-create-an-abandoned-cart-new-customer-flow-from-a-template.md): Set up an automated flow to remind first-time visitors about products they left in their cart and encourage them to complete their first purchase. - [Create an Order in Transit Flow from a Template](https://help.txtcart.ai/en/articles/13458850-create-an-order-in-transit-flow-from-a-template.md): Set up an automated flow to update customers when their order is on the way and keep them informed about their delivery - [Create an Attempted Delivery Flow from a Template](https://help.txtcart.ai/en/articles/13459716-create-an-attempted-delivery-flow-from-a-template.md): Set up an automated flow to alert customers when a delivery attempt was made but their package couldn't be delivered. - [Create an Order Delivered Flow from a Template](https://help.txtcart.ai/en/articles/13459752-create-an-order-delivered-flow-from-a-template.md): Set up an automated flow to notify customers when their order has been successfully delivered to their address. - [Create an Order Out for Delivery Flow from a Template](https://help.txtcart.ai/en/articles/13459792-create-an-order-out-for-delivery-flow-from-a-template.md): Set up an automated flow to notify customers when their package is out for delivery and arriving soon - [Create an Order Shipped Flow from a Template](https://help.txtcart.ai/en/articles/13459835-create-an-order-shipped-flow-from-a-template.md): Set up an automated flow to notify customers when their order has been shipped - [Understanding Flow Triggers](https://help.txtcart.ai/en/articles/13609157-understanding-flow-triggers.md): Learn what Flow Triggers are and how they automatically start your SMS flows based on customer actions. - [The “Send Message” Step Action in Flows](https://help.txtcart.ai/en/articles/13609219-the-send-message-step-action-in-flows.md): Send personalized text messages to your subscribers at any point in your flow. - [The “Wait” Step Rule](https://help.txtcart.ai/en/articles/13609317-the-wait-step-rule.md): Pause your flow for a specific amount of time before moving to the next Flow Step. - [Send Auto-Reply Text Message](https://help.txtcart.ai/en/articles/13609380-send-auto-reply-text-message.md): Create interactive flows that automatically respond to customer replies and guide them down different paths based on their response to your message. - [Understanding Flow Steps](https://help.txtcart.ai/en/articles/13685830-understanding-flow-steps.md): Build automated messaging journeys using steps that control what, when, how, and to whom messages are sent with Flow Steps. - [Dynamic Fields in Flows](https://help.txtcart.ai/en/articles/13686182-dynamic-fields-in-flows.md): Automatically personalize your messages with customer names, order details, and product information. - [Discounts in Flows](https://help.txtcart.ai/en/articles/13686275-discounts-in-flows.md): Automatically send discount codes to your customers in your Flow messages to incentivize conversions and boost sales - [Add to Flow Action](https://help.txtcart.ai/en/articles/13686373-add-to-flow-action.md): Automatically move subscribers from one Flow to another to create smart, connected messaging sequences. - [A/B Testing in Flows](https://help.txtcart.ai/en/articles/13686416-a-b-testing-in-flows.md): Test different message versions to see which one gets better results and optimize your conversions. - [Optimized A/B Testing in Flows](https://help.txtcart.ai/en/articles/13686503-optimized-a-b-testing-in-flows.md): Automatically test message versions and let TxtCart pick the best-converting version based on your success criteria - [Link Clicked Listener in Flows](https://help.txtcart.ai/en/articles/13701593-link-clicked-listener-in-flows.md): Detect when subscribers click links in your messages and trigger follow-up actions. - [Trigger Filters in Flows](https://help.txtcart.ai/en/articles/13751174-trigger-filters-in-flows.md): Control who enters your Flow by setting specific conditions that must be met before the Flow starts. - [Response Received Listener in Flows](https://help.txtcart.ai/en/articles/13751241-response-received-listener-in-flows.md): Detect when subscribers reply to your messages and trigger automatic follow-up actions based on their engagement - [The Frequency Filter in Flows](https://help.txtcart.ai/en/articles/13751266-the-frequency-filter-in-flows.md): Control how often subscribers can enter the same flow to prevent over-texting and minimize opt outs. - [Subscriber Filters in Flows](https://help.txtcart.ai/en/articles/13913607-subscriber-filters-in-flows.md): Subscriber Filters help you send flow messages to specific groups of people based on their behavior or information. - [Cancellation Trigger in Flows](https://help.txtcart.ai/en/articles/13913662-cancellation-trigger-in-flows.md): How to prevent a flow from firing if certain conditions are met - [AND / OR Rule in Flows](https://help.txtcart.ai/en/articles/13913683-and-or-rule-in-flows.md): Add multiple filters to your flow and control exactly when it should trigger - [Create a Post Purchase – Cross/Upsell Flow from a Template](https://help.txtcart.ai/en/articles/13448822-create-a-post-purchase-cross-upsell-flow-from-a-template.md): Send automated messages recommending complementary products or upgrades based on what customers just bought. ### Campaigns - [How do I duplicate a Campaign?](https://help.txtcart.ai/en/articles/10089952-how-do-i-duplicate-a-campaign.md): Learn how to copy and reuse your existing SMS/MMS campaigns with a few simple clicks - [Create a Campaign on TxtCart](https://help.txtcart.ai/en/articles/10075167-create-a-campaign-on-txtcart.md): Step-by-step guide to setting up and launching your first SMS/MMS marketing campaign. - [Why Didn't My Campaign Reach Everyone?](https://help.txtcart.ai/en/articles/10090233-why-didn-t-my-campaign-reach-everyone.md): Learn why SMS campaigns don't always reach every subscriber and how to improve your delivery rates. ### Troubleshooting - [Understanding Deliverability and Throughput](https://help.txtcart.ai/en/articles/8938099-understanding-deliverability-and-throughput.md): Let's dive into what throughput and delivery means ### Account & Billing - [Why did I get charged?](https://help.txtcart.ai/en/articles/4577643-why-did-i-get-charged.md): You received a charge after canceling your subscription - [Upgrading and Downgrading Plans](https://help.txtcart.ai/en/articles/4577631-upgrading-and-downgrading-plans.md): How to switch to a different TxtCart Plan - [TxtCart's Refund Policy](https://help.txtcart.ai/en/articles/4577648-txtcart-s-refund-policy.md): Info on our guarentee and refund policy - [Your TxtCart Billing Page](https://help.txtcart.ai/en/articles/11581348-your-txtcart-billing-page.md): Review current your charges, past invoices, manage your plan and view your SMS/MMS rates - [TxtCart Pricing Guide](https://help.txtcart.ai/en/articles/11974652-txtcart-pricing-guide.md): Learn more about Pricing, Plans, Messaging Rates, Carrier Charges and Billing. - [TxtCart Plans](https://help.txtcart.ai/en/articles/11968569-txtcart-plans.md): Learn more about our plans and free trial - [Understanding Carrier Fees](https://help.txtcart.ai/en/articles/13413521-understanding-carrier-fees.md): Learn how Carrier Fees work and how they affect your billing - [How Does the Shopify $30,000 Spending Limit Work?](https://help.txtcart.ai/en/articles/14762003-how-does-the-shopify-30-000-spending-limit-work.md): Got a $30k usage limit email from Shopify? Don't worry about it. Here's what it means and why it's there ### Migration from Platforms - [Migrating from Attentive to TxtCart](https://help.txtcart.ai/en/articles/8932996-migrating-from-attentive-to-txtcart.md): Everything you need to know to hit the ground running on TxtCart. - [Migrating from Emotive to TxtCart](https://help.txtcart.ai/en/articles/8933497-migrating-from-emotive-to-txtcart.md): Everything you need to know to hit the ground running on TxtCart. - [Migrating from SMSBump \(Yotpo\) to TxtCart](https://help.txtcart.ai/en/articles/8933499-migrating-from-smsbump-yotpo-to-txtcart.md): Everything you need to know to hit the ground running on TxtCart. - [Migrating from Klaviyo to TxtCart](https://help.txtcart.ai/en/articles/8933508-migrating-from-klaviyo-to-txtcart.md): How to export your SMS subscriber list from Klaviyo and upload it to TxtCart - [Migrating from Liverecover to TxtCart](https://help.txtcart.ai/en/articles/8933520-migrating-from-liverecover-to-txtcart.md): Everything you need to know to hit the ground running on TxtCart. - [Migrating from Postscript to TxtCart](https://help.txtcart.ai/en/articles/8933523-migrating-from-postscript-to-txtcart.md): Everything you need to know to hit the ground running on TxtCart. - [Exporting your subscribers from Shopify](https://help.txtcart.ai/en/articles/4577632-exporting-your-subscribers-from-shopify.md): How to export your Shopify SMS subscribers - [Migrating from Omnisend to TxtCart](https://help.txtcart.ai/en/articles/9805702-migrating-from-omnisend-to-txtcart.md): How to export your subscriber list from Omnisend and upload it to TxtCart - [Migrating from MailChimp to TxtCart](https://help.txtcart.ai/en/articles/10221004-migrating-from-mailchimp-to-txtcart.md): How to Export your Mailchimp Subscribers and Import them into TxtCart. - [Migrating from Privy to TxtCart](https://help.txtcart.ai/en/articles/14751342-migrating-from-privy-to-txtcart.md): Everything you need to know to hit the ground running on TxtCart. ### Compliance - [What types of brands are prohibited from using TxtCart?](https://help.txtcart.ai/en/articles/8923203-what-types-of-brands-are-prohibited-from-using-txtcart.md): Carriers limit the ability to work with certain types of brands that carry specific products - [S.H.A.F.T. and Prohibited SMS Content in the US & Canada](https://help.txtcart.ai/en/articles/7438526-s-h-a-f-t-and-prohibited-sms-content-in-the-us-canada.md): This information is not legal advice. We do our best to provide useful information as a starting point. - [SMS Terms of Service Template](https://help.txtcart.ai/en/articles/8001573-sms-terms-of-service-template.md): Use this SMS Terms of Service on your store to ensure compliance - [SMS Privacy Policy Template](https://help.txtcart.ai/en/articles/8001566-sms-privacy-policy-template.md): Use this SMS Privacy policy on your store to ensure compliance - [What is TCPA?](https://help.txtcart.ai/en/articles/8932243-what-is-tcpa.md): Let's deep dive into what the TCPA is - [What is the CTIA?](https://help.txtcart.ai/en/articles/8932260-what-is-the-ctia.md): Let's deep dive into what the CTIA is - [What is CAN-SPAM?](https://help.txtcart.ai/en/articles/8932281-what-is-can-spam.md): Let's deep dive into what CAN SPAM is - [P2P vs A2P Messaging](https://help.txtcart.ai/en/articles/8932296-p2p-vs-a2p-messaging.md): Let's dive into what the differences are - [SMS Requirements for Alcohol Brands](https://help.txtcart.ai/en/articles/8938146-sms-requirements-for-alcohol-brands.md): Understanding TFN Requirements for Alcohol Brands - [TxtCart's Trust Hub](https://help.txtcart.ai/en/articles/10044090-txtcart-s-trust-hub.md): Total Compliance with CTIA, TCPA and GDPR - [How can subscribers opt out of SMS marketing](https://help.txtcart.ai/en/articles/10056614-how-can-subscribers-opt-out-of-sms-marketing.md): Understand how TxtCart handles customer opt-out requests and maintains SMS compliance automatically. - [Important FCC Updates: One-to-One Consent Requirements for SMS Marketing](https://help.txtcart.ai/en/articles/10056761-important-fcc-updates-one-to-one-consent-requirements-for-sms-marketing.md): Learn about new FCC regulations requiring explicit one-to-one consent for SMS marketing campaigns. - [International Compliance for SMS Marketing](https://help.txtcart.ai/en/articles/10075003-international-compliance-for-sms-marketing.md): Understand global SMS marketing regulations and compliance requirements for international campaigns. - [TxtCart SMS Compliance Guide: Essential Questions & Answers](https://help.txtcart.ai/en/articles/12056786-txtcart-sms-compliance-guide-essential-questions-answers.md): The Ultimate SMS Compliance FAQ: Tricky Questions + Expert Answers - [SMS Marketing Guidelines for Flow Messaging](https://help.txtcart.ai/en/articles/12865613-sms-marketing-guidelines-for-flow-messaging.md): Learn more about carrier rules for SMS marketing - [The difference between Subscribers and Customers](https://help.txtcart.ai/en/articles/10061395-the-difference-between-subscribers-and-customers.md): Understanding the difference between subscribers and customers - [How do customers opt-in?](https://help.txtcart.ai/en/articles/3377179-how-do-customers-opt-in.md): How does TxtCart capture new SMS subscribers ### Partnerships - [Partner Payouts](https://help.txtcart.ai/en/articles/8923200-partner-payouts.md): How partner payouts work at TxtCart - [Referral links](https://help.txtcart.ai/en/articles/8923555-referral-links.md): How TxtCart Partners can use their referral links to track installs - [TxtCart Agency Partner Program](https://help.txtcart.ai/en/articles/8940736-txtcart-agency-partner-program.md): As a certified TxtCart agency partner, you unlock access to resources & tools to grow yours, and your client's businesses ### AI Agent - [TxtCart AI Agent: Your Always-On SMS Sales & Support Teammate](https://help.txtcart.ai/en/articles/15068573-txtcart-ai-agent-your-always-on-sms-sales-support-teammate.md): Learn how TxtCart's AI Agent handles customer conversations automatically, 24/7. - [Setting Up Your AI Agent: Configuration, Knowledge Base, Skills, and Testing](https://help.txtcart.ai/en/articles/15069042-setting-up-your-ai-agent-configuration-knowledge-base-skills-and-testing.md): Configure your AI Agent, build its Knowledge Base, enable Skills, and test it before going live - [Understanding AI Resolution Billing and Charges in TxtCart's AI Agent](https://help.txtcart.ai/en/articles/15069133-understanding-ai-resolution-billing-and-charges-in-txtcart-s-ai-agent.md): Learn how AI Agent resolutions are tracked, billed, and charged in TxtCart. - [Customizing Your AI Agent's Personality for Brand Representation](https://help.txtcart.ai/en/articles/15069243-customizing-your-ai-agent-s-personality-for-brand-representation.md): Learn how to shape your AI Agent's tone and personality to match your brand - [Customizing Your AI Agent: Brand Phrases, Sign-Offs, and Emoji Settings](https://help.txtcart.ai/en/articles/15069365-customizing-your-ai-agent-brand-phrases-sign-offs-and-emoji-settings.md): Control how your AI Agent sounds with custom phrases, sign-offs, and emoji preferences - [Managing Knowledge Sources for Your AI Agent: Types, Addition, and Tips](https://help.txtcart.ai/en/articles/15069458-managing-knowledge-sources-for-your-ai-agent-types-addition-and-tips.md): Learn the types of knowledge sources you can add to your AI Agent and how to manage them effectively - [Creating and Managing Verified Answers for AI Agents](https://help.txtcart.ai/en/articles/15100187-creating-and-managing-verified-answers-for-ai-agents.md): Set up Verified Answers to make sure your AI Agent responds to key questions exactly the way you want - [Using Facts to Maintain AI Accuracy in Knowledge Management](https://help.txtcart.ai/en/articles/15100751-using-facts-to-maintain-ai-accuracy-in-knowledge-management.md): Add Facts to keep your AI Agent accurate with details your other knowledge sources don't cover. - [Establishing Behavioral Rules for AI Agents: Guidelines and Categories](https://help.txtcart.ai/en/articles/15101072-establishing-behavioral-rules-for-ai-agents-guidelines-and-categories.md): Define rules and guidelines to control how your AI Agent behaves in different situations. - [Best Practices for Building and Maintaining a Knowledge Base](https://help.txtcart.ai/en/articles/15101427-best-practices-for-building-and-maintaining-a-knowledge-base.md): Tips and best practices for building a Knowledge Base that keeps your AI Agent accurate and effective - [AI Skills for Customer Support: Order Tracking, Product Search, Inventory Check, and More](https://help.txtcart.ai/en/articles/15101591-ai-skills-for-customer-support-order-tracking-product-search-inventory-check-and-more.md): Explore the built-in Skills your AI Agent can use to look up orders, search products, check inventory, and more. - [Configuring Upsell & Cross-Sell Recommendations with AI Agent Bundles](https://help.txtcart.ai/en/articles/15102184-configuring-upsell-cross-sell-recommendations-with-ai-agent-bundles.md): Set up product bundles to let your AI Agent recommend relevant upsells and cross-sells during customer conversations. - [Testing Your AI Agent in the Playground: A Guide to Effective Conversations and Feedback](https://help.txtcart.ai/en/articles/15102576-testing-your-ai-agent-in-the-playground-a-guide-to-effective-conversations-and-feedback.md): Use the Playground to test your AI Agent's responses and fine-tune its behavior before going live. - [Understanding AI Conversations: Indicators, Resolutions, and Taking Over in Your Inbox](https://help.txtcart.ai/en/articles/15102911-understanding-ai-conversations-indicators-resolutions-and-taking-over-in-your-inbox.md): Learn how AI-handled conversations are marked, resolved, and how to take over when your team needs to step in. - [Understanding AI Escalation: Reasons and Processes for Human Intervention](https://help.txtcart.ai/en/articles/15103299-understanding-ai-escalation-reasons-and-processes-for-human-intervention.md): Learn why and how your AI Agent escalates conversations to your team for human intervention - [Controlling AI Agent Responses: Global and Per-Flow Settings Explained](https://help.txtcart.ai/en/articles/15103543-controlling-ai-agent-responses-global-and-per-flow-settings-explained.md): Learn how to control your AI Agent's responses globally or fine-tune them for individual Flows - [Improving Your AI Agent's Performance: Monitoring, Adjusting, and Optimizing Conversations](https://help.txtcart.ai/en/articles/15104200-improving-your-ai-agent-s-performance-monitoring-adjusting-and-optimizing-conversations.md): Track, adjust, and optimize your AI Agent's conversations to improve performance over time. - [Troubleshooting Common Issues with AI Responses and Guidelines](https://help.txtcart.ai/en/articles/15104492-troubleshooting-common-issues-with-ai-responses-and-guidelines.md): Fix common issues with your AI Agent's responses and fine-tune its guidelines for better results. - [How the AI Agent Handles Discounts in Conversations and Flows](https://help.txtcart.ai/en/articles/15105552-how-the-ai-agent-handles-discounts-in-conversations-and-flows.md): Learn how your AI Agent applies and communicates discounts during customer conversations and Flows. - [How to Turn Off AI Agent Responses](https://help.txtcart.ai/en/articles/15235218-how-to-turn-off-ai-agent-responses.md): How to Disable AI Responses - [Navigating Your AI Agent's Tabs](https://help.txtcart.ai/en/articles/14705125-navigating-your-ai-agent-s-tabs.md): Configure and customize TxtCart's built-in AI to handle customer conversations, answer questions, and drive sales over SMS automatically.